Business, Word of Mouth Referrals
In 1991 I was sitting at the bench in the center of a mall in northern virginia. I was waiting for Jenny, that stunning and very pretty girl I knew from the bowling alley, to finish her shift at the retail store just across from the way. I was also waiting for John to...
Business, Word of Mouth Referrals
An attendee, who recently attended a virtual program I presented, sent me a followup email with a very interesting question, and it’s one I thought was worth answering on my blog and sharing with all my readers. The question was “it really is true that people want to...
Business, Word of Mouth Referrals
It’s Oscar’s week! With the Academy Awards occurred on Sunday Night, many of our Big Screen hero’s were crowned with the golden statue, and ultimately the top award in their industry. The day starts with the iconic red carpet. When they begin setting up the venue for...
Business, Word of Mouth Referrals
If you didn’t already know, I’m a huge football fan, and I don’t mean literally, although I do top 300 on the scale! HA! As a big football fan, I root for the Patriots however I am a fan of the game! I’ve coached youth and semi-pro football, and I played high school...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
While Maya Angelou wasn’t the first person to say this quote, she was the person most often referenced for it. She said “People will forget what you said, people will forget what you did, but people will never forget how you made them feel!”I couldn’t agree...
