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No Referrals Other Than Family and Friends

No Referrals Other Than Family and Friends

Business, Word of Mouth Referrals

I recently had a call with someone who was referred to me. The purpose of the call was to speak with me about helping their company grow their business through referrals.   For context they’ve been in business for over 10 years. When I got on the call, after the...
Course Correction Begins Now: Read This Book

Course Correction Begins Now: Read This Book

Business, Customer Service, Listening, Networking, Word of Mouth Referrals

I’m a big believer in continuing education, through all forms. In fact, one of my speaking topics “Taking Charge With Chocolate” I talk about the importance of “Educate Yourself; Never Stop Learning”.  There are a number of ways that you can continue learning while...
How to Grow Your Associations Local Chapter

How to Grow Your Associations Local Chapter

Business, Customer Service, Word of Mouth Referrals

I have had the pleasure of speaking for a number of local chapters for different associations. Some that come to mind are the National Speakers Association, The Northeast Precast Concrete Association, and the National Association of Professional Organizers. If you...
Getting Started With Caring: Don’t Bite Off More Than You Can Chew

Getting Started With Caring: Don’t Bite Off More Than You Can Chew

Business, Customer Service, Word of Mouth Referrals

My Dog Magic loves her sticks.  Actually, she loves her trees. She will literally run into the woods and bring back the largest tree branch or stick that she can find. If she could bring a tree out of the ground with her mouth, she would! As she’s rummaging...
How an Airboat Company cared and how they could do more

How an Airboat Company cared and how they could do more

Business, Customer Service, Networking, Word of Mouth Referrals

I recently was in South Florida and was looking for something to do with the family. Lisa did some searching, checked out reviews online of company’s, and chose Captain Jack’s Airboat Tours in Everglades City Florida. If you’ve never been on an Airboat Ride…it’s...
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