Business, Word of Mouth Referrals
An attendee, who recently attended a virtual program I presented, sent me a followup email with a very interesting question, and it’s one I thought was worth answering on my blog and sharing with all my readers. The question was “it really is true that people want to...
Business, Customer Service, Networking, Word of Mouth Referrals
Recently I was enjoying dinner in Fort Lauderdale with my speaker friend Shawn Boockoff. Shawn is more than just a speaker, he’s a business coach as well and he focuses on helping organizations eliminate a toxic and stressful workplace. Much needed in today’s world...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
Recently I was called for Federal Jury Duty. I was on standby for an 8-week time frame and I had to call each and every Friday after 5 pm to see if I would need to report for Jury Duty on the following Monday. I called every week, like clockwork. It was clear what I...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
I’m not sure that this topic needs a 600-word blog to describe, but I’ll try to detail my thoughts and distill them down to be concise on why I believe that giving thanks results in more word of mouth referrals.I thought about this topic recently during the...
