Business, Word of Mouth Referrals
In 1991 I was sitting at the bench in the center of a mall in northern virginia. I was waiting for Jenny, that stunning and very pretty girl I knew from the bowling alley, to finish her shift at the retail store just across from the way. I was also waiting for John to...
Business, Word of Mouth Referrals
At what point is too long for a response time? One thing that matters greatly in getting referrals is our ability to reply and respond to inquiries, especially referrals from partners that put our name forward to others. Which brings me to my latest rant! Back in...
Business, Word of Mouth Referrals
For quite some time now I’ve talked a lot about mailing handwritten cards to contacts, prospects, and clients. In fact, when I speak on stages across the country, one of the things I mentioned is the importance of going “From The Inbox To The Mailbox”. It’s a powerful...
Business, Word of Mouth Referrals
What’s the one question that will lead to a referral for you? Sit back, and take a moment. Think about the one thing you tell all your clients that is the reason other clients hire you. Let me explain. Back in 2012, I had been running my digital marketing agency for...
Business, Word of Mouth Referrals
Have you ever had a hunch? You know, that feeling in your gut that something just isn’t right? Sometimes that happens with me when I make appointments with people. Let me explain. Recently I was exchanging emails with someone and we agreed to a meeting for 11am on a...
