Business, Customer Service, Mindset
When surprise is part of your personal care package, you really level up your relationship game! Most people I know love fun surprises. They love gifts. But they really love gifts when they are a surprise. Have you ever had that perfect cup of coffee? That one that...
Customer Service, Mindset
During my program CarePackage: How to create raving fans and lifelong customers through caring, I work with companies and their owners and staff to identify areas where they can find more ways to care for people in their lives, specifically business related contacts....
Customer Service, Mindset
I bought a Peloton bike. That’s an exercise bike with a screen to ride with a whole bunch of other crazy bike riders. Peloton bikes help you create massive tree trunk like legs! Which begs to question why I bought one, considering I already have tree trunk like legs!...