Business, Customer Service, Listening, Networking, Word of Mouth Referrals
You’ve likely been to at least one networking event in the past 6 months that included a meal, or at least tables where folks sit down for a program of some sort. Usually this occurs at your local chamber or service group like Rotary.I go to these events often. As a...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
While Maya Angelou wasn’t the first person to say this quote, she was the person most often referenced for it. She said “People will forget what you said, people will forget what you did, but people will never forget how you made them feel!”I couldn’t agree...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
I’m a big believer in continuing education, through all forms. In fact, one of my speaking topics “Taking Charge With Chocolate” I talk about the importance of “Educate Yourself; Never Stop Learning”. There are a number of ways that you can continue learning while...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
Recently I had an email exchange with Ryan C m, another business owner. Ryan burns the candle on 3 ends, he is raising a young family, he a full time law enforcement officer, and he sells life insurance. He indicated to me that he found it interesting that business...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
We’ve heard this statement / cliche’ many times in our life, but what does it really mean? And what is the meaning of it as it relates to word of mouth marketing, networking, and business.Recently I was in the market for new furniture for my vacation rental property...
Business, Customer Service, Listening, Networking, Word of Mouth Referrals
Imagine this. You arrive to pick up your dry cleaning at your local cleaners. As you walk in the door you notice the stickers on the glass indicating that they accept credit cards. As you approach the counter and get your clothes, the very nice attendant rings you up...
